Customer Feedback

Fider can help you collect and prioritize feedback so that you can make informed decisions and build a better product.

Home Screenshot

Features

What's in the box?

Feature-packed solution for all your needs.

Share ideas, vote and discuss
Give voice to your community, get valuable suggestions and prioritize what they need the most.
Keep everyone informed
Whenever you start, complete or decline a suggestion, Fider will notify everyone that subscribed to that topic.
One click sign in
Visitors are only one click away from contributing! Sign in via Facebook, Google, GitHub, Azure AD, Twitch, Discord or any other OAuth2 provider.
Private Site
You can choose to control access to your site by making it Private.
Your Brand
Use custom CSS feature to style Fider the way you want. Your logo, your colors, your identity.
Public API
Leverage our complete API and have total control to integrate Fider into your process.
Organize your content
Tag your content to make it easier to find, group and decide. Tags can be either Public or Private.
Your own domain
When using our hosted service, you can use your own domain and get a free TLS certificate to keep it secure.
Open Source
Our code is 100% Open Source. Visit getfider/fider on GitHub.

How does it work?

Three simple steps to understand the workflow.

1

Setup

Create a feedback site for your product. Customize it with your own logo, colors and text.

2

Collect

Invite people to your new Fider site. They'll be able to suggest new ideas, submit feature requests or report issues they have with your product.

3

Deliver

Keep your audience in the loop by responding to their suggestions. Users will be notified of any new action on their topics of their interest.

Get Feedback. Get Fider.

Are you ready to try it?

Self Hosted
$0/mo
yep, it's open source
  • All features included
  • No setup or maintenance fees
  • You manage the software and updates
Learn how to install
Cloud

Would you like to use Fider without the hassle of hosting it yourself?

Become a monthly financial sponsor of our open source project and we'll host a fully managed Fider for instance for you so you don't have to worry about maintainance or updates.

We don't set a price. Support us with what you feel the software and service is worth.

Read the FAQ below for full details.

Sign up

Frequently Asked Questions

I'm interested on the Cloud option, what's the process to sponsor the project?

Sign up for a Fider account and then visit https://opencollective.com/fider to select one of monthly tiers.

After subscribing, send us an email opensource@fider.io with your Fider URL (https://yourname.fider.io) and your OpenCollective profile URL (https://opencollective.com/yourname) so we can link them.

I want to sponsor the project, but I don't want my contribution to become public. What should I do?
You can become an anonymous sponsor by using an OpenCollective incognito mode. You'll find this option when setting up your contribution on OpenCollective.
Is there a free trial period?
Yes. We give everyone 14 days to try the cloud option. After this period, you'll be asked to moved to a Self-Hosted or sponsor the project.
What if I don't want to use Fider Cloud anymore?
You can simply cancel your OpenCollective subscription and delete your Fider account.
I want to self host Fider, can I still sponsor the project?
You sure can! We appreciate any code or financial contribution you can give to keep the project alive. The Cloud option is an incentive for individuals and businesses to get something extra in return.